NEXT DELIVERY IS ON 7 MAY 2021!

Terms of Service

This page outlines the terms and conditions on which we will supply to you dinner boxes (products or services) for the products or services listed on our website www.dailydish.myshopify.co.za (website). Please read these terms and conditions carefully. You understand that by ordering any of our Products , you agree to be bound by these terms and conditions.

1. Disclaimer

The information contained in this site is provided in good faith and is on an as is basis. The information is believed to be accurate and current at the date the information was placed on this website.

2. Service Availability

Our site is only intended for use by people residing in South Africa and is limited to the delivery areas specified on our Delivery Terms. We do not accept orders from individuals outside South Africa.

3. Credit Card Acquiring - Payment Gateway

Credit Card Transactions are acquired by PayGate (Pty) Ltd, a registered systems operator and payment gateway in South Africa. Your credit card details will, in accordance with legislation, be kept secure and not be accessible by any unauthorised individual.

4. Delivery Terms

  • The delivery service covers
    • the greater Cape Town and surrounding areas
    • Johannesburg and
    • Pretoria.
  • Deliveries made before Wednesday, 12:00 will be delivered on Friday in that same week.
  • Deliveries made between Wednesday, 12:00 and Thursday, 12:00 will be delivered on the following Monday.
  • If we are unable to deliver to the specified address for whatever reason, we'll attempt to contact you on the contact number on┬ácompleted on the Checkout┬áto make an arrangement to deliver. We'll endeavour to make every effort to deliver up to a maximum of two attempts, but should this not be possible for whatever reason, you agree to forfeit your box with no refund.
  • You will not hold us responsible for any delays, outside our control, which relate to the delivery of your orders.
  • It is your responsibility to report all lost deliveries to us within 24 hours. Failure to do so will result in no refund.

5. Price and Payment

  • Prices are inclusive of Value added tax at the rate of 15%.
  • The price of the products will be as quoted on our site from time to time, except in cases of obvious error.
  • Product prices are liable to change at any time, but changes will not affect orders which have already been placed and paid for.
  • Orders will not be dispatched unless payment has been successfully processed.

6. Refunds Policy

If you are dissatisfied with any product you receive from us, please contact us at support@dailydish.co.za. We retain the right to request a return of any faulty goods to us where the product will be inspected. If the fault is agreed, a full refund will be given for the returned goods. We will consider refunds for any deliveries returned to us within 1 day of receipt. We reserve the right to refuse a refund on any product.